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Privacy Policy

Last updated: 13 June 2026

Gurukul Soft ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.gurukulsoft.com, contact us, or use our School ERP, College ERP, and Hi5 Office software and related services.

1. Who We Are

Gurukul Soft
3rd floor, Anna Valagham, No. 82, Arcot Rd, Kodambakkam, Chennai, Tamil Nadu 600024, India
Phone: +91 8300030909 / 9444310707
Email: admin@gurukulsoft.com

2. Information We Collect

Website visitors

  • Contact details you submit (name, email, phone, message) through enquiry or contact forms
  • Basic technical data such as browser type, device type, IP address, and pages visited
  • Cookies and similar technologies (see Section 8)

ERP customers (schools, colleges, businesses)

When an institution uses our software, we process data on their behalf as a service provider / data processor. This may include:

  • Student and staff personal information (names, contact details, attendance, fees, exams, etc.)
  • Institution administrative and financial records
  • Login credentials for authorized users
  • Biometric or GPS attendance data where enabled by the institution
  • SMS and email communication logs sent through the ERP

The institution (school/college/business) remains responsible for obtaining consent and lawful basis for collecting such data from students, parents, staff, and other users.

3. How We Use Information

  • To provide, maintain, and improve our ERP products and website
  • To respond to enquiries, demos, support requests, and training
  • To send service-related SMS, email reports, and notifications configured by the institution
  • To ensure security, prevent fraud, and monitor system performance
  • To comply with applicable laws and legal requests

We do not sell your personal information to third parties.

4. Data Storage & Security

Data is stored on secure cloud servers with everyday backups. We use industry-standard security measures including access controls, encrypted connections (HTTPS/SSL), and restricted staff access. While we strive for 99.9% uptime, no system is completely immune from risk; we continuously work to protect your data.

5. Data Sharing

We may share information only when necessary:

  • With hosting, SMS gateway, email, payment, or other service providers who help us operate our products (under confidentiality obligations)
  • When required by law, court order, or government authority
  • With the institution's authorized administrators and users as part of normal ERP operation

6. Data Retention

We retain website enquiry data as long as needed to respond and maintain business records. ERP data is retained for the duration of the customer agreement and as required by the institution or applicable law. Backup copies may be kept for a limited period for disaster recovery.

7. Your Rights

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023), you may have rights to access, correct, delete, or restrict use of your personal data. ERP users should contact their institution first; website visitors may contact us at admin@gurukulsoft.com.

8. Cookies

Our website may use cookies to improve browsing experience and analyze traffic. You can disable cookies in your browser settings, though some features may not work properly. Third-party widgets (such as social media embeds) may set their own cookies under their respective policies.

9. Children's Privacy

Our ERP may process student data, including minors, on behalf of schools and colleges. We do not knowingly collect personal information directly from children through our marketing website without parental or institutional consent. Schools and colleges are responsible for compliance with child data protection requirements.

10. Third-Party Links

Our website may link to external sites (Facebook, Instagram, LinkedIn, application forms, etc.). We are not responsible for the privacy practices of those third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes means you accept the revised policy.

12. Contact Us

For privacy-related questions or requests, contact:

Gurukul Soft
Email: admin@gurukulsoft.com
Phone: +91 8300030909
Address: 3rd floor, Anna Valagham, No. 82, Arcot Rd, Kodambakkam, Chennai, Tamil Nadu 600024, India